For security reasons, Pawshake relies on SMS verification for users to be able to exchange messages. This also ensures that we can get in touch with you in case of an emergency.
Unfortunately, this also means that you cannot sign up on Pawshake if you don't have a mobile number, or if you have a phone number from a country in which Pawshake is not active.
When you add your mobile number, you will receive a code via SMS to verify it. You should then be able to reach other users. Sometimes, however, the code does not get transmitted successfully via certain mobile systems.
Also, a phone number can only be linked to one account at a time. If you’re getting an error message that says, “This phone number is already registered,” it usually means you already have an account - under a different email.
If you're experiencing any issues, please contact our Pawshake Support and include the following information:
- The email address of the account that you’re trying to add your phone number to.
- The phone number that you’re trying to add to your account.